Digital Literacy Navigator
About This Position
Digital literacy and navigation has been identified as an essential skill for individuals who want to pursue academic and employment goals. Without these skills our participants face barriers and ultimately, lower wages. The AmeriCorps (ACC) member at the International Institute of Minnesota (IIMN) will enhance digital literacy and accessibility for students to ensure that students are well-equipped for successful participation in their education and employment pathways.
Position available: American Connection Corps (ACC) Member
Position Title: Digital Literacy Navigator
Host Site: International Institute of Minnesota
Compensation:$33,000, plus Segal AmeriCorps Education Award of $7,395 upon completion of service
Length of Service: 9/1/2026 – 8/1/2027
Former refugees, New Americans and people of color are highly encouraged to apply.
Primary Duties and Responsibilities
Host site specific activities:
- Assist in facilitating and teaching 2 computer classes (Intermediate and Beginner level)
- Assist in providing pre-class digital training to prepare learners for coursework
- Conduct targeted small-group digital instruction
- Help to enroll students into Northstar Digital Literacy, proctor assessments and assist students in accessing this platform
- Compile and record data including attendance hours and digital literacy skills gained
- Under supervision, assist students in gaining access to digital literacy devices
- Under supervision, assist students with tech support as needed
- Help maintain legacy documents and curriculum for future members
- Assist students with technology troubleshooting
- Under supervision, support teachers in reinforcing digital skills across all of our programming
- Under supervision, enhance AI education across agency programming
- Under supervision, help students to effectively and appropriately use AI tools in their academic and employment pursuits
ACC Program Activities (REQUIRED FOR ALL):
- Conduct an initial listening tour in the first 1-2 months to assess community needs by hosting individual or group conversations with community members that represent the diverse range of demographics present in your community.
- Complete bi-weekly timesheets and monthly impact reports.
- Meet monthly 1:1 with your designated ACC Program Coordinator.
- Complete key training modules and certifications, including On3Learn eCourses.
- Attend required ACC meetings and trainings, including bi-weekly Pods, quarterly training retreats, and Life After LFA webinar series.
- Lead event planning and implement activities for two National Days of Service in your local area for both MLK Day of Service (January) and AmeriCorps Week (March).
- When applicable, recruit and coordinate local community volunteers to ensure buy-in and long-term sustainability of your projects.
- Serve productively and effectively across service environments and adhere to LFA, host site, and AmeriCorps policies and procedures.
- Meet AmeriCorps service hour benchmarks and complete the full term of service as indicated in the Member Service Agreement
Competencies
Required knowledge, skills and abilities for all ACC AmeriCorps Members: Comfortable speaking to groups and giving short presentations on a topic; researching complex topics; facilitating meetings and discussions; attending virtual and online events; good written and verbal communication skills (including phone and email), and possess basic skills related to Excel/Google sheets and notetaking.
Additional Host Site Specific Competencies:
- Ability to trouble shoot common IT hardware and software issues
- Ability to work with English Language Learners
- Ability to teach and facilitate learning in basic to intermediate digital literacy skills
- Ability to communicate professionally and effectively with staff, students, volunteers and other stakeholders
- Ability to complete basic data and entry, track attendance and student performance
- Ability to be a self-starter and independent worker
Eligibility Requirements
To serve in AmeriCorps, you must:
- Be 17 years of age or older (no upper age restriction)
- Be a U.S. Citizen, U.S. National, or Lawful Permanent Resident
- Possess a high school diploma or GED equivalent
- Pass a National Service Criminal History Check (NSCHC) that includes: an FBI fingerprint check, a National Sex Offender Registry check, and state-specific criminal history checks for both the State of Service and State of Residence.
- Not hold other full-time employment; other obligations should be temporary or part-time in nature and must not interfere with the program schedule and requirements (i.e. 35-40 hours/week, training dates, etc.). (ACC Program specific requirement)
- Not be enrolled in a full-time Undergraduate or Professional degree program during the term of service. (ACC Program specific requirement)
- Agree to maintain full healthcare coverage during the entirety of the term of service, recognizing that LFA provides healthcare coverage to all full-time Members that are not otherwise covered.
- 33,000 stipend
- Medical, Dental, and Vision coverage (available to those who are not already enrolled in Medicaid or other State plan, a spouse’s plan, or a family member’s health care plan)
- Student Loan Forbearance and Interest Accrual Payments (for most Federal loans) ● Childcare Support
- Upon successful completion of AmeriCorps term of service, eligible to receive Segal AmeriCorps Education Award of $7,395 that can be applied to current educational expenses at eligible institutions or to repay qualified student loans.
- ACC Orientation & Leadership Training
- Winter Training Institute with your cohort Scholarship opportunity to attend the National Digital Inclusion Alliance summit or a similar professional conference of your choice Graduation ceremony and summit
- Monthly 1:1 calls with a dedicated ACC Program Coordinator to support your professional and personal goals and planning for the future.
- Regular virtual Zoom trainings and pod sessions with your cohort.
- Access to a Member Assistance Program for legal, financial, tax, and mental health resources. Opportunity to participate in LFA Mentorship Program to forge meaningful and lasting relationships with LFA Alumni and seasoned career professionals, receive invaluable insight, and flourish after term of service.
- Financial incentives to further your education, including scholarships, discounts, and waivers, through Lead For America’s partnerships with prestigious educational institutions across the country.
- Membership in a lifelong alumni network of talented, passionate, and dynamic leaders across the country
This institution operates in accordance with Federal and AmeriCorps civil rights and non-discrimination requirements. This program is available to all, without regard to race, color, national origin, gender, age, religion, sexual orientation, disability, gender identity or expression, political affiliation, marital or parental status, genetic information and military service. All program documents, including compliance history information, may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g. Braille, large print, audiotape, American Sign Language), should contact us at [email protected]
Applicants will be asked to include a cover letter and resume. Candidates are encouraged to apply early. No phone calls or walk-ins please. Position is open until filled.
About Us
The International Institute of Minnesota is a dynamic organization that provides services to maximize the talents and opportunities New Americans bring to our state. The Institute assists low income New Americans in their transition to a new homeland by providing comprehensive services for successful integration. The Institute serves more than 4,000 New Americans annually with new arrival social services to employment placement and advancement through to U.S. Citizenship attainment. Programs are divided into three primary areas: Refugee Services, Education and Employment Training Services, and Immigration Services. The Institute also provides advocacy for policy reforms and supports systems change that improve opportunities for New Americans to move their lives forward.
Job Application: American Connection Corps Member: Digital Literacy Navigator
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Contact Us
Please call or email us if you have a question or need help with your employment application.
Dana Onato-Pannkuk
Human Resources Generalist
(651) 377-8614
[email protected]