Hospitality Workforce Training Instructor
About This Position
The Hospitality Careers Pathway Program was developed to help newly arrived immigrants and refugees overcome obstacles related to finding long-term employment in the US through intensive training, ongoing job counseling and case management to improve job skills and increase earning power. The Hospitality Pathway Instructor will teach our Integrated Education and Training (IET) course offerings including; Dietary Aide, Housekeeping and Retail Customer Service. These class offerings are subject to change as the program grows and responds to workforce demands.
- Instruct and facilitate Hospitality Pathway IET classes. There are 6 sessions of classes per year. Each session is 7 weeks long with a week break in between each session. Teacher will be expected to teach 2 different classes during each session. Total teaching time will be average 18 hours a week, while in session.
- Utilize existing IET curriculum to teach English reading, writing, speaking, and listening in the context of Dietary Aide, Housekeeping and Retail Customer Service.
- Provide hands on and interactive learning environment conducive to language learning that will assist students in being successful in the workplace.
- Track student performance, provide constructive feedback and evaluations for each student.
- Drive students to worksites for practical hands-on experience.
- Team teach with Employment Navigator.
- Recommend curriculum changes based on participant and industry feedback.
- Assist in recruiting and registering students.
- Work with volunteers who assist with program activities.
- Keep program databases up to date with student data (including but not limited to CRM & SID).
- Assist Employment Navigator in conducting follow-up calls to students to track job retention, satisfaction, and performance.
- Assist Employment Navigator in developing and maintaining positive employer relationships to create employment opportunities.
- Assist Program Manager with Intake & Registration process.
- Attend all staff & team meetings, professional development, and other duties as assigned.
DEPARTMENT:Hospitality Careers Pathway
REPORTS TO: Hospitality Careers Pathway Program Manager
Salary range: $52,000-$55,000
FLSA Status: 1.0 FTE
Anticipated Start Date: October 1, 2025
Former refugees, New Americans and people of color are highly encouraged to apply.
Experience and Qualifications
- Commitment to the International Institute of Minnesota’s mission and vision.
- 2+ years of experience in adult education, preferably with low level English speakers.
- Has a B.A. or M.A. in Adult Education, General Education or other related field.
- 1+ years of experience working with New American women and men, preferred.
- Preferred experience with entry level positions especially in the hospitality industry.
- Able to use culturally appropriate and trauma-informed practices in classroom and case management.
- Excellent written, verbal, and interpersonal communication skills.
- Independent, organized, creative, a self-starter, ability to multi-task
- Enthusiastic, flexible, professional, responsible, and able to take initiative
- Comfortable using computer functions, including Zoom, Microsoft Office, Google Suite programs
- Preferred fluency in one or more of the following languages: Somali, Amharic, Oromo, Arabic, French, Spanish, Swahili, and Tigrinya.
- Applicants with a personal connection to the immigrant experience are encouraged to apply.
Additional Requirements
- Use of manual dexterity, tactile, visual, and audio acuity
- Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands
International Institute of Minnesota values a diverse workplace and strongly encourages women, people of color, LGBT individuals, New Americans to apply. The Institute is an equal opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, or any protected category prohibited by local, state, or federal laws.
About Us
The International Institute of Minnesota is a dynamic organization that provides services to maximize the talents and opportunities New Americans bring to our state. The Institute assists low income New Americans in their transition to a new homeland by providing comprehensive services for successful integration. The Institute serves more than 4,000 New Americans annually with new arrival social services to employment placement and advancement through to U.S. Citizenship attainment. Programs are divided into three primary areas: Refugee Services, Education and Employment Training Services, and Immigration Services. The Institute also provides advocacy for policy reforms and supports systems change that improve opportunities for New Americans to move their lives forward.
Job Application: Hospitality Workforce Training Instructor
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Contact Us
Please call or email us if you have a question or need help with your employment application.
Dana Onato-Pannkuk
Human Resources Generalist
(651) 377-8614
donato-pannkuk@iimn.org