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Housing Case Manager (Spanish-speaking)

About This Position

The Anti-Trafficking Program Housing Case Manager is a part-time position that will provide housing support and navigation services to foreign-born survivors of sex and labor trafficking. The Housing Case Manager will provide trauma-informed, client-centered support to clients who are learning about the housing rental market in the Twin Cities and search for housing. The Housing Case Manager will work closely with other members of IIMN’s housing team and case managers who are providing wrap-around services to clients.

Refugee Services

Anti-Trafficking Program Manager

Salary range:
$22 – $25 per hour (depending on experience)


FLSA Status:

Apply by:
Position open until filled

Former refugees, New Americans and people of color are highly encouraged to apply.

Primary Responsibilities:

  • Provide one-on-one assessments with clients to determine housing needs and available options
  • Educate clients about the Twin Cities rental market, help clients find rental housing, teach clients about landlord-tenant responsibilities
  • Connect clients with shelters, transitional housing programs, housing vouchers, and other housing services based on need and eligibility
  • Track and distribute household goods donations, connect with new landlords, and update IIMN’s landlord database
  • Maintain case files and enter client information into program database(s)
  • Manage funds allotted per client and maintain/submit required documentation
  • Participate in the maintenance and development of the programs through regular coordinator calls, service calls, and community outreach
  • Attend internal team meetings
  • Work with program manager to prepare and submit timely grant reports
  • Other duties as assigned

Experience and Qualifications

  • Commitment to the human rights and general welfare of refugees and immigrants
  • At least one year of relevant work or volunteer experience
  • Bilingual in Spanish and English preferred
  • Familiarity with the Twin Cities rental market and housing resources
  • Experience in victim services such as domestic violence, sexual assault, child welfare, and/or trafficking preferred
  • Ability to work in a fast-paced, multicultural environment, take initiative, work independently, and prioritize multiple simultaneous needs
  • Ability to manage and track client funds and maintain organized case files and documentation
  • Must have a valid driver’s license, insurance, and own car and be willing to transport clients in your vehicle

Additional Requirements

  • Use of manual dexterity, tactile, visual, and audio acuity.
  • Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The International Institute of Minnesota values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals and New Americans to apply. IIMN is an equal opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, or any protected category prohibited by local, state or federal laws.

About Us

The International Institute of Minnesota is a dynamic organization that provides services to maximize the talents and opportunities New Americans bring to our state. The Institute assists low income New Americans in their transition to a new homeland by providing comprehensive services for successful integration. The Institute serves more than 4,000 New Americans annually with new arrival social services to employment placement and advancement through to U.S. Citizenship attainment. Programs are divided into three primary areas: Refugee Services, Education and Employment Training Services, and Immigration Services. The Institute also provides advocacy for policy reforms and supports systems change that improve opportunities for New Americans to move their lives forward.

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Contact Us

Please call or email us if you have a question or need help with your employment application.

Dana Onato-Pannkuk
Human Resources Generalist
(651) 377-8614

Job Application: Housing Case Manager (Spanish-speaking)

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