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MNsure Navigator

About This Position

The purpose of this position to help and assist New Americans with the Minnesota MNsure health insurance process. This position is the main support contact for all MNsure inquiries for IIMN’s students and clients and the broader community.

Refugee Services

Senior Program Manager

Salary range:
$50,000 – $52,000 depending on experience


FLSA Status:

Apply by:
Position open until filled. Applications will be reviewed starting April 1, 2024.

Former refugees, New Americans and people of color are highly encouraged to apply.

Primary Responsibilities:

  • Complete and submit MNsure applications for eligible applicants, including IIMN students and clients
  • Attend initial and annual MNSure Navigator training
  • Communicate frequently with other staff members in the Refugee Services Department about new arrivals
  • Distribute program material to IIMN’s students at community outreach events
  • Present health insurance information to all IIMN classes
  • Screen all IIMN students for health insurance eligibility
  • Provide open communication with all IIMN staff members to ensure smooth referral process
  • Educate MNsure clients in the proper use of their health insurance
  • Maintain MNsure Outreach client database
  • Track client enrollment details to ensure accurate state reimbursement payments with Financial Director
  • Write and submit monthly reports for MNsure Grant
  • Assist grant writer with grant applications
  • Design and update descriptive program material
  • Meet regularly with MNsure Outreach Grant supervisor
  • Attend required IIMN staff meetings
  • Other duties as assigned

Experience and Qualifications

  • Commitment to the human rights and general welfare of New Americans
  • Ability to work independently and in consultation with staff members of all IIMN departments
  • Strong interpersonal communication skills
  • Ability to work in a fast-paced, multicultural environment, take initiative, work independently, and prioritize multiple simultaneous needs
  • Bilingual in English and Amharic, Arabic, Dari, French, Karen, Kiswahili, Oromo, Pashto, Somali, or Spanish preferred
  • Experience with Microsoft Office applications, and ability to manage program databases
  • Preference given to applicants with background in MN counties and state services/programs

Additional Requirements

  • Use of manual dexterity, tactile, visual, and audio acuity.
  • Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The International Institute of Minnesota values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals and New Americans to apply. IIMN is an equal opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, or any protected category prohibited by local, state or federal laws.

About Us

The International Institute of Minnesota is a dynamic organization that provides services to maximize the talents and opportunities New Americans bring to our state. The Institute assists low income New Americans in their transition to a new homeland by providing comprehensive services for successful integration. The Institute serves more than 4,000 New Americans annually with new arrival social services to employment placement and advancement through to U.S. Citizenship attainment. Programs are divided into three primary areas: Refugee Services, Education and Employment Training Services, and Immigration Services. The Institute also provides advocacy for policy reforms and supports systems change that improve opportunities for New Americans to move their lives forward.

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Contact Us

Please call or email us if you have a question or need help with your employment application.

Dana Onato-Pannkuk
Human Resources Generalist
(651) 377-8614

Job Application: MNsure Navigator

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