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Professional Leadership Training

Student timecarding into class

Free Employment Program for New Americans

Our Professional Leadership Training is a 12-week class that helps people with customer service or hospitality industry experience advance in their careers.

Professional Leadership Training Snapshot

  • Leadership styles
  • Emotional intelligence
  • Employee training techniques
  • Sincere, timely and specific feedback
  • Advanced customer service
  • Professional phone and email communication
  • Computer skills, including Google Suite
  • Goal setting
  • Networking
  • Financial coaching
  • Employee scheduling
  • Industry-specific English
  • Final project culminates in presentation and leadership portfolio
  • Graduates eligible for three-month paid internship with TPI Hospitality
  • Employment navigation to support career goals

Student Eligibility

  • Be born outside of the United States
  • Have worked in the U.S. for six months
  • Must have high intermediate or above English reading, writing, speaking and listening skills

Class Schedule

  • Feb. 23 – May 13, 2021
  • Tuesday, Wednesday and Thursday, 10 a.m. to 1 p.m.

This class runs two times throughout the year. Classes are currently held online with tools like Google Classroom and Zoom. If you need help with computer or internet access, please let us know.

Register for Professional Leadership Training

Questions? Contact Lynn Thompson: lthompson@iimn.org, 612-460-8659

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