When newly-arrived clients walk into the Institute searching for their first job in the United States they need an entry-level job that does not require a high level of English or previous experience. The Hospitality Careers Pathway serves New Americans facing barriers to employment. Our Housekeeping Training helps New Americans to overcome these barriers and secure much-needed employment. The Pathway also includes Dietary Aide and Supervisor Training, to help build a career in which they can advance to earn a sustainable living.
This 100-hour class trains prospective housekeepers to work in hotels, nursing homes, hospitals and office buildings. Students are trained in customer service, industry-specific English, housekeeping skills, and soft skills. Students receive workers’ safety and speed training.
This 4-week, 80-hour class provides students training in food safety, infection control, special diets and patient orders, dialogues with patients, American foods, customer service practices and practical experience serving and communicating with elderly.
We help experienced workers in customer service fields gain the skills needed to move into a supervisory or training positions. Through classes and collaborative workshops with our Hotel Housekeeping and Dietary Aide classes, students will learn positive feedback and teaching techniques as well as develop supervisory skills.