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Hospitality Careers Pathway

When newly arrived clients walk into the Institute searching for their first job in the United States they need an entry-level position that does not require a high level of English or previous experience. For many, hospitality is a great fit. The Hospitality Careers Pathway helps New Americans overcome barriers to employment and advance in their careers. In addition to Housekeeping Training, the pathway includes Dietary Aide Training and Professional Leadership Training to help build a career in which students can earn a sustainable living.

Housekeeping Training

This 100-hour class trains prospective housekeepers to work in hotels, nursing homes, hospitals and office buildings. Students are trained in customer service, industry-specific English, housekeeping skills, and soft skills. Students receive workers’ safety and speed training.

Dietary Aide Training

This class provides students training in food safety, infection control, special diets and patient orders, dialogues with patients, American foods, customer service practices and practical experience serving and communicating with elderly.

Professional Leadership Training

We help experienced workers in customer service fields gain the skills needed to move into leadership roles. Through classes and collaborative workshops, students will learn positive feedback and teaching techniques as well as develop supervisory skills.

Cashiering Skills Training

Cashiering Skills Training is a free job training for New Americans. This course teaches and prepares students to be successful in any cashiering job.

For Employers: About Our Clients

Learn about the clients in the Hospitality Program.

If you are interested in becoming an employer partner, please fill out this form to help us get to know your organization.

Eliminating Barriers to Employment for Immigrants and Refugees

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