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Hospitality Careers Pathway

When newly-arrived clients walk into the Institute searching for their first job in the United States they need an entry-level job that does not require a high level of English or previous experience. The Hospitality Careers Pathway serves New Americans facing barriers to employment. Our Housekeeping Training helps New Americans to overcome these barriers and secure much-needed employment. The Pathway also includes Dietary Aide and Supervisor Training, to help build a career in which they can advance to earn a sustainable living.


This 100-hour class trains prospective housekeepers to work in hotels, nursing homes, hospitals and office buildings. Students are trained in customer service, industry-specific English, housekeeping skills, and soft skills. Students receive workers’ safety and speed training.

Dietary Aide

This 4-week, 80-hour class provides students training in food safety, infection control, special diets and patient orders, dialogues with patients, American foods, customer service practices and practical experience serving and communicating with elderly.

Supervisor Training

We help experienced workers in customer service fields gain the skills needed to move into a supervisory or training positions. Through classes and collaborative workshops with our Hotel Housekeeping and Dietary Aide classes, students will learn positive feedback and teaching techniques as well as develop supervisory skills.

Job Club

Join us to learn about working in the U.S. We will help you find a job after you graduate!

Job Search & Unemployment Support

Get help with resumes, cover letters and other job search skills. Open to anyone born outside of the United States or a person with refugee or asylee status.

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You can provide New Americans with a strong start to a new life by making a donation to the Institute.

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